framework for social media intelligence

Conversations about a brand are happening anywhere on fast evolving social networks making it harder to keep track of these conversations and convert these into meaningful customer engagements.

The blueocean Social Media solution is designed to transform the enterprise business processes, driven by Social Intelligence and an integrated Social Ecosystem, to drive sustainable customer engagement & revenue growth.

framework components

An Overall  Social Media Solution Framework

Social Media Intelligence & Proactive Customer Relationship Management On Social Media

 

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